Jim Press, the former Toyota executive who is now a vice-chairman of Chrysler, made an intriguing comment in the New York Times this morning about relations between the car company and its dealers in the US.
When I first came to the company, the orientation was about wholesaling cars to the dealers as opposed to retailing cars. That change has occurred, and now we can be responsive to what out customers want.
That strikes me as one of the biggest challenges facing the incumbent Detroit companies at the moment. Not only do they make too many vehicles – and the wrong kind – for the demand, but their dealer networks are bloated and badly-structured. Read more




