Daily Archives: July 13, 2010

John Gapper

Everyone makes mistakes but some mistakes are bigger than others and some are emblematic. On the latter scale, Apple’s problem with the iPhone 4 counts as a big error.

The iPhone 4 flaw, according to Consumer Reports and others, is that phone reception is degraded or lost when a user’s hand covers the bottom left of the antenna that encircles the device.

It is, in other words, a problem of industrial design for which Apple has a justly high reputation. Read more