British bank customers are hearing a lot about a 19th-century Scottish cleric called Henry Duncan, who opened the world’s first savings bank in 1810, from Lloyds Banking Group and TSB, the latest descendant of the good vicar’s pioneering idea.
But the origins of “new TSB” are less inspiring than those of its ancestor. It is the brand attached to bank branches the European Commission has forced Lloyds to separate out as a condition of the group’s post-crisis government bailout. In due course, Lloyds is expected to float TSB on the stock market.
A recent blog post in the Harvard Business Review raised the one of the most annoying and common problems of modern day office life: the “‘busy’ humble-brag”.
Everyone, just everyone, complains about how busy (or tired) they are at work. No one can even be plain busy – they are “slammed” or “buried”, writes Meredith Fineman, a publicist. Each employee, she says, is locked in a competitive battle of hyperbolic one-upmanship.
Ms Fineman’s favourite humble-brag (a brag because, of course, it also shows your importance) was “that of a potential client who apologized for lack of communication due to a ‘”week-long fire drill’. What does that even mean? Does this mean there were fake fires, but not real ones, all week? Does calling it a ‘drill’ mean that everything is okay? Is your business in flames? Should I call someone?”
The life and career of Ronald Coase, who died last week aged 102, spanned the century in which modern management developed. That is appropriate, because Coase contributed immeasurably to our understanding of the potential and limits of the basic management unit that is the modern company.