Business

They tell you not to fix a meeting before 11am at the Lions advertising festival in Cannes because the guests will either have been up so late toasting their own creativity, or are so jet-lagged after flying in from Los Angeles, that they will not show up. I should have listened.

Andrew Hill

Isis infographic detailing attacks by type (Institute for the Study of War)

Chilling though it is to read how the Islamic State of Iraq and the Levant (Isis) records its military and terrorist successes in a sort of company report, it is hardly surprising.

Isis, for all its brutality, is an organisation. Organisations need managing, and – in the words of management writer Peter Drucker – “what gets measured, gets managed”.

The Institute for the Study of War, the US-based group that analysed the Isis annual reports, actually headlined its briefing “Isis Annual Reports Reveal a Metrics-Driven Military Command”.

As interpreted by the institute, Isis’s metrics serve a similar purpose to those of a company. Read more

I met Carey Eaton only once, at a conference five weeks ago in Switzerland, far from Kenya, where he grew up, lived and built a thriving internet business. He was engaging, upbeat and generous with his time and knowledge.

When China’s Communist leaders under Deng Xiaoping launched their assault on the Tiananmen Square protesters in 25 years ago, they were supposedly following the socialist road and Marxist principles of proletarian rule. “Workers of all lands, unite!” declared Karl Marx and Friedrich Engels in the 1848 Communist Manifesto.

Emma Jacobs

So concludes a new research paper that used data collected from tests compiled by the Swedish military on men born between 1952 and 1978, who were entering compulsory military service. It then tracked these men’s income, education and service as CEO of any Swedish company – both public and private, small and large. The sample included 1.3m men of whom about 41,000 served as a chief executives.

The findings will add fire to the debate over high compensation for chief executives. Read more

Inefficiency is not a quality usually associated with Amazon but Jeff Bezos’s company is behaving as if it is a small, disorganised bookstore that cannot quite control its stock. “You want that book, do you? Very sorry but we have run out. We can order you another copy but they are taking a long time to arrive at the moment. How about buying another title instead?”

Emma Jacobs

An artist's impression of the revamped bunks with en suite shower Photo: Transport Scotland/PA Wire

The revamp of the Caledonian Sleeper train service between Scotland and London looks like good news for the business travellers who account for half the traffic on that route.

Serco, the outsourcing group that has just snagged the franchise from FirstGroup, said more than £100m would be invested in new rolling stock that would come into service in 2018, with taxpayers footing much of the bill.

It already offers luxury sleeper services in Australia, including double beds at the very top end. The new Caledonian Sleeper carriages will feature berths for one or two travellers with an en suite toilet and shower, a safe, larger “hotel quality” towels and Shetland wool blankets (or duvets for the unpatriotic). Read more

When tycoons and world leaders meet – as they will at a conference today on inclusive capitalism in London, featuring the Prince of Wales, Bill Clinton and Christine Lagarde – you never see them exchange cards. If they do, I doubt they hang on to them. At the end of an international gathering a couple of years ago, someone went to check a billionaire speaker’s room in case he had left anything behind. The guest had tidied it himself – bed made, furniture neatly arranged. The only evidence of his stay was in the bin: business cards from dozens of hopeful high-level networkers.