Nespresso, Nestle’s brand of espresso coffee and coffee makers, seems to be going from strength to double strength, according to the company. The brand’s annual sales grew 30 per cent last year, taking them past the SFr2bn mark well ahead of schedule, the New York Times reports.
I wrote a column about the success of Nespresso and the similarities – such as the combination of products and services – that it bears to Apple’s iTunes and iPod (and indeed iPhone) combination. It appeared about a year ago and, despite the recession, Nespresso is still doing well.
A year on, here are two further thoughts about Nespresso and such “category killers”.
One is that, in various industries, one device has a tendency to become the category winner, despite intense competition from others. The winning company finds a way to pitch its product in what turns out to be the most adroit and distinctive way.
Nespresso did that for the single-serve espresso market, as did iPod/iTunes for MP3s. Amazon’s Kindle shows signs of becoming the dominant electronic book reader, as I have observed elsewhere.
The second is that Nespresso is unusual in coming to the US relatively late, having first become entrenched in Europe. It is unlike the iPod and the Kindle, which is still only available in the US, while Amazon talks to European mobile phone operators about wireless deals.
Companies in the US, being the world’s largest economy and single market, has had considerable advantages in producing dominant consumer devices (with occasional exceptions, such as video games consoles, which have mostly emerged out of Japan).
I expect that this will gradually change, as globalisation (despite its current crisis) proceeds. Nespresso is a sign of that evolution.