Sitting in the Sunken Overlook amphitheatre on the High Line – the public garden that runs along a former elevated railway on the west side of Manhattan – is like being in a museum of the 20th century. The work on display through the plate glass windows is Tenth Avenue (People Driving Cars).
BlackBerry bosses’ thumbs must be getting tired. The company’s acting CEO John Chen has banged out another open letter to “valued enterprise customers and partners”, sprinkled with acronyms and suggesting a return to the group’s “heritage and roots” in “enterprise grade, end-to-end mobile solutions”. Read more
Call me naive, but somehow I expected more from the double-glazing salesman I recently invited into my home. I knew about confusing pitches, pressure tactics, cowboy installers and fly-by-night manufacturers. You do not have to do much research to appreciate that sellers of double glazing are in the hard-sell hall of fame, alongside used-car vendors and estate agents.
Inside Britain's 'everything store'. Photo: Bloomberg
A no-frills retailer offering a keenly priced range from AA batteries to Z-frame suitcases launches its own tablet device and prepares to expand its same-day click-and-collect service. Amazon? No, Argos, which was Britain’s “everything store” before Jeff Bezos reached high school. Read more
It is always irritating to be stereotyped, but it must be particularly galling for cash-strapped, educated members of “Generation Y” to be told by demographers, marketers and futurologists that they have to get out and shake up management and the world of work.
The unfolding Co-op bank fiasco is a brutal reminder that choosing a particular business form – co-operative, mutual, limited partnership, listed company – is no proof against management or governance disaster. But more businesses should look at the variety of business forms available – and consider switching if their purpose changes. Read more
No one will ever find themselves in precisely the position Jeff Bezos found himself in when he launched Amazon.com in 1994, with the ambition to create an online “everything store”. Instead, most competitors will – at least for now – have to learn from Bezos’s success.
On Monday, The Everything Store, which traces Amazon’s rise, was named FT/Goldman Sachs Business Book of the Year for 2013, partly, in the words of one judge, because of its management lessons.
I talked to Brad Stone, the book’s author, about what those lessons might be, and he outlined four. Read more