The Time Warner Cable office on 23rd St near Park Avenue in New York City has something of the atmosphere of a soviet post office. Clerks staff a row of desks, calling customers forward at a languorous pace. During my visit, the queue stretched out of the door.
No one was there because they wanted anything from the company. Like me, they were there to give something back. When I took out a cable plan some months earlier, the company had insisted that I use one of its modems. I had to pay an installation fee and wait at home for a technician to turn up late and attach a cable – a ceremony I could have performed perfectly well myself. Now the company had changed its tune. I could use my own modem if I wanted to. But if I kept the one it had thrust upon me, I would have to pay rental of $48 a year. (The one I already owned had cost $18 to buy outright.) Read more
Antony Jenkins’ efforts to change the culture of Barclays by cutting bankers’ pay are on hold. At its investment bank, it is paying bonuses that are 13 per cent higher to “compete in the global market for talent”. The bank’s chief executive wants to reform the pay of US and Asian investment bankers but it is beyond his contro
President Business, The Lego Movie's villain (AP)
Business schools love Lego. One Wharton professor co-wrote a tribute to the Danish toymaker, arguing that it “rewrote the rules of innovation”. But has this case study taken an anti-capitalist turn?
The baddie in The Lego Movie, out this month, is called President Business, prompting excitable Fox Business TV pundits to froth about the brand being used to brainwash kids against the profit motive. Rustbelt leftie Michael Moore tweeted his approval of the film, adding fuel to the fire.
However, having seen the film last weekend, I can assure any Ayn Rand-worshipping FT readers that it is not a threat. Read more
The newest academic paper on Ben Edelman’s website is a 61-pager called “Price Coherence and Adverse Intermediation”. It is fair to say it has not attracted as much attention as the 3,500-word blogpost “The Darker Side of Blinkx” he posted on January 28. Two days later, shares in the UK-listed online video search company fell by a third.
Russia’s nascent crackdown on Bitcoin is misguided, in my view, but it reinforces a point that some supporters of virtual currencies tend to underestimate: governments can ban them if they choose.
That sounds like an obvious point, but some libertarian enthusiasts for Bitcoin talk as if it can challenge fiat currencies without governments and central banks being able to stop it. John McAfee, the anti-virus entrepreneur, is one of them: Read more
Nadella channelling Zuckerberg (photo: Microsoft)
Executive biographies keep a low profile on most company websites. Not so at Microsoft, which has been showing off its new chief executive, Satya Nadella, on a special microsite of the kind usually used to hawk things that consumers can actually buy. This is unlikely to persuade anyone to buy a PC or a Surface tablet. What, then, is the point?
Visitors see a list of Mr Nadella’s qualifications (Education: BS, MSCS, MBA; Hobbies: poetry). A video shows the new CEO answering questions such as “Why do you think Microsoft is going to be successful?”, which gives you an idea of how useful he might be in a boardroom. The blurb strikes an aspirational tone: “Nadella wanted to complete his master’s degree and take the Microsoft job. He did both.” Read more
Aston Martin recall gives an insight into the supply chains of even luxury carmakers (Bloomberg)
Aston Martin’s recall of most of the cars it has built in the past six years is damaging to the company, but even more damaging for the reputation of parts suppliers in the Pearl River Delta in China. Read more
Bitcoin is being forced to grow up fast. The arrest last week on money laundering charges of Charlie Shrem, a leading Bitcoin champion, coincided with a regulatory hearing in New York to consider what on earth it is – a virtual currency, speculative asset or a means of exchange?