When Nokia chief executive Stephen Elop booked the Grand Tarabya hotel in Istanbul for the group’s annual leadership meeting at the end of January, he planned a spectacular finale. As the meeting of 200 senior executives drew to a close, musicians introduced themselves into the room, playing Ravel’s Bolero, until the whole orchestra was present for the climactic bars. Read more
What happens when the cluster you helped create falls out of love with you? It is a question BlackBerry may be asking itself just a week after relaunching with a new name and a new phone.
According to a New York Times report, after years of being the beating commercial heart of Waterloo, Ontario, the company formerly known as Research in Motion is no longer the destination of choice for top talent. “BlackBerry is now a last resort,” it said.
And if that wasn’t tough enough for a former emblem of Canadian ingenuity, its position has been usurped either by US companies, “including Google, Apple, Facebook and Microsoft” or graduates launching their own businesses. Read more
Sarah Gordon points out that Nokia and Sony have a set of problems that undermined their capacity for innovation. But they are far from alone in being victims of Apple’s success.
In fact, the list of Apple victims is long and stretches across the media and technology. Since Steve Jobs unveiled iTunes and the iPod in 2001, starting Apple’s decade long rise to dominance in consumer technology and electronics, his company has left many of its competitors wounded. Read more
It’s more common to cite strategic than structural differences as a reason for resignation. But Carla Smits-Nusteling – one of the most prominent women in Dutch business – is quitting KPN, the telecoms group, because, in the words of Tuesday’s statement, “she does not agree with the internal governance of the company in the new executive structure”.
Ms Smits-Nusteling, KPN’s finance director, sat on its management board (which is itself overseen by a supervisory board, in the continental European style). KPN has expanded that board from three people to 12, by bringing in all the divisional heads.
This could be about power. After all, a one-third say in decisions about a company’s operational direction is different from a one-twelfth say. Jos Versteeg, an analyst at Theodoor Gilissen, a Dutch bank, told Dow Jones:
The new management structure might compromise some of [Ms Smits-Nusteling's] executive authorities, handing over more power to the CEO, which could be the reason for her dissatisfaction.
One problem with examining the road not taken is that it’s usually impossible to tell whether you took the right route until it’s too late to change course.
The announcement of the Google-Motorola Mobility deal sent me back to notes from an interview with Nokia’s chief executive Stephen Elop in March, to remind myself how difficult it is to make strategic leaps in a fast-changing industry. You’ll recall that the Finnish group ended up selecting Microsoft as its smartphone partner rather than Google. Read more
One of Nokia’s biggest challenges is to maintain its home-grown Symbian operating system, while simultaneously producing attractive Windows-run smartphones under its brand-new partnership with Microsoft. Exactly how that would be done was one of the questions I couldn’t yet answer in my recent two-part analysis of Nokia’s future.
It turns out the challenge will be met, in part, by offloading it onto Accenture. On Wednesday, Nokia announced that 3,000 staff – mainly Symbian software engineers – would transfer to the consultancy (an additional 4,000 jobs will be lost across Nokia).
I don’t know what the Finnish for “hot potato” is, but Accenture has been handed one. Read more
There is no doubting Stephen Elop and his lieutenants’ resolve to rebuild the mobile phone company’s platform, having declared that it is burning. But having interviewed the chief executive and some of his leadership team – as well as current and former staff – for my two-part analysis of the company’s management challenges, I’m left with a nagging question: is the crisis at Nokia grave enough to trigger the necessary cultural and behavioural change at the Finnish group?
It remains a profitable company, with a strong balance sheet and the largest share of mobile phones by units shipped. Barely five years ago, it was riding high, the darling of business school professors and commentators, and that good feeling is hard for veteran Nokians to forget. Read more
As Robert Andrews of Paid Content notes, the appointment of Stephen Elop as Nokia’s new chief executive included a Sarah Palin-esque moment in which he emphasised his natural links with the Finnish company because he is Canadian:
“That process has been greatly assisted by my heritage. As you may know, I’m a Canadian citizen, you may also know that Canada and Finland share the Arctic Circle, that’s something that holds me in good stead as I move forward.”
Depending on your point of view, this is either a laughable cover story or a highly inventive attempt to get around the fact that Nokia is reaching outside its Finnish roots and culture to rescue itself from its current malaise. Read more