Was Primark right to fire its suppliers?

Stefan and I both watched last night’s excellent BBC investigation into the use of child labour in the making of some clothes sold by Primark, the discount retailer present in Ireland, the UK and Spain.

Primark took action to address the failings exposed by the show before it was aired. Last week, it said it would stop buying clothes from three Indian factories that had, without Primark’s knowledge, used unapproved sub-contractors that in some cases employed children.

But did it act too hastily? War on Want, the charity, has criticised Primark for sacking the three suppliers, arguing that such a move unfairly threatened the jobs of lowly workers. The ethical lapses were, in its opinion, an inevitable consequence of the fast fashion business model.

A Primark director has issued an angry justification of its action, saying the company had been deceived. “The relationship was broken,” she said, adding that it was “extremely sad” that innocent staff would be affected, and that the move was only taken as a last resort.

Do companies such as Primark have a responsibility in poor countries to retain and retrain suppliers that fail to meet their ethical standards? We’d like to hear what readers think.



About the authors

Stefan Stern writes a column on Tuesdays on management. He is winner of the 2010 Towers Watson award for excellence in HR journalism, and has previously won awards from the Work Foundation and the Management Consultancies Association.

Ravi Mattu is the editor of Business Life, the FT's management features section, and a former editor of the Mastering Management series. He joined the FT in 2000 from Prospect magazine

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