Bully-boy school of management

If waterboarding is an “enhanced interrogation technique”, does that make bullying an enhanced management technique? The question is flippant but also serious.

What constitutes bullying is in the eye of the victim. It is hard to be objective about it, except in the most extreme cases. Is your boss’s behaviour merely harsh but fair, or something more malignant? The verb might be conjugated like this: I am assertive, you hit below the belt, he is a bully.

Needless to say, some bosses will have no time at all for a discussion on the subject. But some people have argued bullying may have been a contributing factor to the financial crisis we find ourselves in. Clearly, something went wrong with the culture of certain organisations and it is worth asking if bullying was part of the problem – and whether or not we can stop it getting out of hand.

The remainder of the article can be read here. Please post comments below.



About the authors

Stefan Stern writes a column on Tuesdays on management. He is winner of the 2010 Towers Watson award for excellence in HR journalism, and has previously won awards from the Work Foundation and the Management Consultancies Association.

Ravi Mattu is the editor of Business Life, the FT's management features section, and a former editor of the Mastering Management series. He joined the FT in 2000 from Prospect magazine

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