Further reading

  • ‘Ill’ pilots ground Jet Airways – hundreds of flights are cancelled at India’s second-biggest airline when hundreds of pilots in a labour dispute with the company resort to a “simulated a strike” by calling in sick
  • How Brian Epstein made The Beatles famous – the business genius who turned the group into a global, commercial phenomenon – all before he was 32 years old
  • Which checkout lane is fastest? – don’t know how definitive this is, but it’s a question that’s always vexed me and, evidently, many others too. I’m also glad that it has confirmed my suspicion that the express lane is a red herring (Hat tip: The Browser)
  • Families are feeling stress of economic crisis – I knew it! My highlight of this study: increasing incivility at work (defined as “backstabbing”, “sucking up” and “politicking”) as people try to save their jobs. Ouch.

About the authors

Stefan Stern writes a column on Tuesdays on management. He is winner of the 2010 Towers Watson award for excellence in HR journalism, and has previously won awards from the Work Foundation and the Management Consultancies Association.

Ravi Mattu is the editor of Business Life, the FT's management features section, and a former editor of the Mastering Management series. He joined the FT in 2000 from Prospect magazine

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