It is almost impossible for me to get to the end of a conversation with a manager these days without the concept of doing “more with less” coming up. It is the new battle cry in business, and in the public sector too.
There is an obvious logic to it. Customers (or users) want more, and businesses and service providers have to try and offer it. But how to do it, without driving the organisation into the ground?
There are obviously no easy answers. But there are some obvious pitfalls. I have looked at this subject in my regular Tuesday column today.
Stefan Stern writes a column on Tuesdays on 
Ravi Mattu is the editor of 
Lucy Kellaway writes a column on Mondays on 
Luke Johnson writes an FT column on Wednesdays on 
Lucy Kellaway, FT columnist and associate editor, offers her solution to your workplace problems in a column in the Financial Times. In the 
