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Ravi Mattu

Just a quick post to say that this is the last on the management blog. As Stefan predicted a few months ago, a new mantra of the modern world of work is to do “more with less”. Well, that may have proved true in our cases.

Of course, that doesn’t mean the FT isn’t covering management, so please do keep an eye on Stefan’s column, our management page and for the latest news from the world’s business schools, go to our Business Education section or check out our very interesting MBA Blog, where students relay the joy – and the occasional trauma – of pursuing an MBA.

Thanks for reading and keep your eyes open – the Management Blog may reappear in the future.

Ravi Mattu

My very smart and funny colleague Lucy Kellaway has just released a novel about love in the office, called In Office Hours, published by Penguin. If you like reading Lucy’s columns (on work, on office problems and as ‘Martin Lukes’) – and I haven’t met a single reader who has anything but enthusiastic things to say about her – then you really should buy this book. It’s a roaring read.

It will not be published in the US until next year but you can buy it at Amazon’s UK site.

Ravi Mattu

The Phoenix Suns, the NBA basketball team in the midst of the playoffs, played last night’s game in jerseys that changed their name from The Suns to “Los Suns” in protest against the state of Arizona’s new immigration law.

It’s a pretty radical step for a mom-and-pop brand but it may have worked: they won the game against the San Antonio Spurs (who would have altered their uniforms if they had had enough time to) to take a 2-0 lead in the best of seven series.

Ravi Mattu

Ok, I like lists and Time’s 100 most influential people is a great one. But for all its strengths (Steve Jobs, Dominique Strauss-Kahn) and weaknesses (Glenn Beck as a leader? Simon Cowell as an artist?), I especially found a comment at the bottom of Bob Geldof’s paean to Tidjane Thiam, chief executive of Prudential, revealing about the power of business (and possibly the cynicism with which the west views African politicians):

Tidjane was once a minister in his home nation, Côte d’Ivoire, and he told me that when he was a high-ranking African politician, those with power and influence in the West didn’t want to hear what he had to say — but that once he joined the private sector, his opinion became sought out. Now bigwigs can’t get enough of him, and rightly so.

I wrote about the remarkable rise of Thiam last year.

Ravi Mattu

Earlier this week, a law was passed in Santa Clara, California which forbade the inclusion of toys in any meals that did not meet certain health standards for children.

It’s a pretty extraordinary step in the land of freedom and all that but apparently Silicon Valley has been at the forefront of the US’s healthy eating revolution, having previously forced food chains to display the caloric intake of their meals.

Somehow I imagine McDonald’s won’t be quaking in their boots. Presumably the packaging and advertising can still be emblazoned with Disney characters and getting the attention of a consumer is probably more significant in the long term than the toy that goes along with it.

Ravi Mattu

Today’s news that Google has released a list of governments that seek to censor its servcies or request personal information on users feels like the latest step in the company’s effort to rebuild a reputation that has had some sticky moments in recent weeks and months.

The company’s corporate motto – “Do no evil” – has been used by some as an ethical stick with which to beat it as it moved into China and agreed to self-censor its searches. And its disastrous launch of Buzz, its social networking service, met with much resistance from its community of users and, more recently, privacy regulators.

It was all a bit surprising. In the past few decades, few companies have demonstrated (shaped?) a better understanding of the changing nature of consumer behaviour than Google. So, what happened?

Stefan Stern

Terribly sad news this weekend – CK Prahalad has died at the early age of 68.

There will be an obituary on www.ft.com later today (Sunday), and in the print edition tomorrow (Monday).

UPDATE: Here is the obituary of Prof Prahalad

Ravi Mattu

Tim Armstrong, CEO of Aol, has got himself into a bit of bother with his staff. Last Tuesday, at a breakfast meeting with Wolf Olins, he criticised his company’s efforts covering the SxSW festival in Austin and, in particular, the quality of work of his staff.

Apparently, he quickly backtracked – not by renouncing what he said but by declaring in an open meeting with staff that he should have made the point directly to them instead of to an external company. He stood by his assertion that the company’s work was not up to snuff.

Was this the right move?

Ravi Mattu

If Canada’s gold medal in ice hockey wasn’t enough to convince you of the country’s love of the sport, an Ontario company has taken it to another level. IT Weapons has installed a hockey rink in their office as a way both to satiate the bosses’ love of the game but also as a way to attract and retain talent.

According to Jason MacBean, the company’s chief architect: “One of our biggest challenges is retaining young, smart people, and young, smart people need a blend between their personal lives and work. The people we want to attract are people who will appreciate this,”

Ravi Mattu

John Lewis, the UK department store that also owns supermarket chain Waitrose, has reported annual pre-tax profits of £306.6m. I wouldn’t normally write about profit margins on this blog but John Lewis is unusual in that it is a high street brand that has done relatively well in the downturn despite being a relatively pricey option.

John Lewis is notable because its employees own the company, and partly because of that, the customer service is miles better than many of its competitors. These employees will share £151m bonus. More than that, as my colleague Michael Skapinker wrote earlier this year, it has made this ownership model work where others such as United Airlines have failed.



About the authors

Stefan Stern writes a column on Tuesdays on management. He is winner of the 2010 Towers Watson award for excellence in HR journalism, and has previously won awards from the Work Foundation and the Management Consultancies Association.

Ravi Mattu is the editor of Business Life, the FT's management features section, and a former editor of the Mastering Management series. He joined the FT in 2000 from Prospect magazine

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