A Free exchange of ideas

July 2nd, 2009 2:41pm

John Gapper reviewed Free: The future of a radical price, the latest book by Chris Anderson, editor-in-chief of Wired (US edition) in today’s paper.

And over on John’s blog, we have been engaging in our first ‘interactive review’ - opening up our pages to the author to respond and exchange ideas with the critic.

The discussion threw up some interesting ideas and, being the FT, they were discussed in a suitably civilised way.

I’m sure a lot of readers have thoughts on this so feel free to pitch in with your comments (registration is required but this isn’t too onerous).

Niche marketing takes it to another level

July 2nd, 2009 7:00am

Our story in today’s paper that Mars has launched Fling, a chocolate bar targeted at women (”Naughty, but not that naughty”) is part of that contant trend among consumer goods companies to change what they produce and how they market it. Consumers are changing and the company’s selling them products are trying to keep pace with how things are evolving.

One reason, of course, is the global downturn. And to get a sense of how significant an impact it is having, you should take a look at Procter & Gamble, maker of Pampers nappies and Gillette razors. The company has decided to start making cheaper products.

Jenny Wiggins, our consumer industries correspondent, explains: Continue reading "Niche marketing takes it to another level"

The new wave of marketing?

June 11th, 2009 12:16pm

This video is part of a very innovative advertising campaign for True Blood, a hit series about vampires on the network HBO. The mechanics and thinking behind this viral marketing effort are explored in detail in a piece in today’s paper.

Campfire, the agency behind the campaign, has generated a lot of buzz in the industry both for its creative approach but also for managing to include so many partners in the project - no fewer than 12 different agencies, media buyers and in-house creative teams.

Could the multi-partner approach be the model for the future?

You can see all of the videos in the marketing campaign here. And you can check out Bloodcopy, their blog on Gawker here.

Alessi’s formula for designing hit products

February 18th, 2009 11:36am

Italy’s Alessi is a master at using imaginative design to transform everyday objects such as kettles and toilet brushes into beautiful luxury goods.

Alberto Alessi, the design house’s CEO, applies a mathematical model to figure out whether a prototype will succeed in the marketplace.

In an interview with McKinsey (registration required), he says the first component of the formula is the degree to which a person would say “oh, what a beautiful object”.

The second is the extent to which customers could make use of the object to communicate their definition of themselves to others (i.e., show off).

The third and fourth components of the formula — and he rather glosses over these, it must be said — are function and price.

The formula doesn’t work for everything. But when we have a long history with a product, it works perfectly. If I have to evaluate a pot or a coffee maker or a kettle, for example, the score indicates exactly the number of pieces that we can sell.

The system certainly seems to produce new products that have a long shelf life: Mr Alessi says half are still on sale a decade after their introduction.

Further reading: Mr Alessi discusses how to compete with China in an FT interview.

Instant solution for Starbucks?

February 16th, 2009 12:27pm

Fortune magazine is reporting that Starbucks is about to launch a new instant coffee product.

A question: will we be able to taste the difference between that and its existing range of drinks?

P.S.  In fairness I think Reuters had this story first.

Pick of the week

February 13th, 2009 11:08am

Regional bosses in global organisations are like squabbling siblings, desperate to get the attention of bigger bosses working hundreds or thousands of miles away at HQ.

They might benefit from reading IMD prof Cyril Bouquet’s tips on how to become a multinational’s pet foreign subsidiary.

His advice includes a strategy attributed to the CEO of the Australian arm of Yum! Restaurants:

Unlike other subsidiaries that like to import talent, his objective is to export three of his top people every year to other parts of the group. These people are good, they get recognized and the perception is that the Australian subsidiary must be doing something right. So when they need access to more funds, they have managed to build important pillars of influence that help.

Sounds like a clever idea: perhaps Australia’s remoteness from the rest of the world makes such ingenuity imperative.

Elsewhere:

Time to get the message on “masstige”

February 9th, 2009 4:43pm

Is anyone doing well out of the recession? It was a question that emerged from this morning’s business session at the Portmeirion symposium.

One company might be: PZ Cussons, new owners of the Sanctuary spa range of products.

This is an “affordable luxury”, an attractive proposition at a time like this. Our attention was drawn to this development by Alice Sherwood , who introduced delegates to the concept of “masstige“: prestige for the masses.

A bit more sobering was a thoughtful talk from David Smith, CEO of Jaguar Land Rover, who told us about his ambition to maintain high quality car manufacturing in the UK. As many as 75,000 jobs may depend on his business’s continued survival. (And he is at the prestige, not the masstige end of the market.) It was a welcome reality check in this rather surreal place.

Pick of the week

February 6th, 2009 5:10pm

Lynda Gratton of London Business School reckons that recession is calling into question the command and control style of corporate leadership:

Many people are now questioning the wisdom of placing so much power in the hands of so few. At the same time, insights from research in decision sciences and technological advances have shown that often the best decisions are made by an “intelligent crowd”, rather than one all-powerful individual.

This is a fissure in the norms of organisational life that could well lead to the acceleration of a more democratic and distributed decision-making process and the idea that leadership can be held by a wider group of people.

Her advice? “Bring diversity back on to the agenda.” I can’t agree more — but can’t see an imminent end to the autocratic reign of the “middle-aged men with similar backgrounds” (her label for the decision-making elite).

That said, her prediction that hard times will lead to more “virtual teams” — as opposed to face-to-face collaboration — is bang on.

Elsewhere:

Pick of the week

January 16th, 2009 11:41am

  • “Executive coaching isn’t therapy,” says executive coach Ed Batista, before declaring that Gestalt therapy actually provides rather a good framework for resolving workplace issues;
  • Don’t greet the guy sitting by the door first — 10 pages of advice from Harvard Business School on how to negotiate in China;
  • How the brain makes us fall into line with others — and how marketers can cash in on that hard-wiring;
  • Tips for keeping staff in emerging markets with high inflation (pay rises need to be more frequent that once a year, for a start);
  • The rules of movie marketing.

Super Bowl advertisers work on their tactics for the big game

January 7th, 2009 1:54pm

US brands traditionally use the Super Bowl as a platform for lavish television adverts. But will recession dampen the marketing sideshow attached to American football’s premier event?

The Super Bowl draws about 140m viewers and will take place on February 1. Two Kellogg School of Management marketing professors — Tim Calkins and Derek Rucker — are diligently blogging about the behaviour of key marketers in the run-up to the game.

Prof Rucker says advertisers face two big challenges if they want Super Bowl exposure in the current economic climate:

First, can advertisers successfully deliver a message with the right tonality to resonate with consumers’ current emotions? This feat requires a strong understanding of the consumer mind and an ability to tailor a message to speak to the consumer. Brands might seize the opportunity of the day to accomplish this task, but I also suspect many will play it safe by ignoring the issue all together.

Second, can brands walk the tightrope of spending an approximate $3 million on a 30-second spot without looking wasteful?

At least two long-time Super Bowl advertisers — General Motors and FedEx — will be absent from all the hoopla this year. Prof Calkins thinks the troubled carmaker is making a “huge mistake”.

What GM really needs, now, is to get people to buy its cars. And the only way GM will get people to buy its cars is to give them a reason to buy. Simply put, GM needs to explain to people why this is a great time to buy a car.

More importantly, GM has to project confidence. The company has to be confident in its products and confident in its future.

The best way to project confidence and get the company moving is to invest in the Super Bowl and portray GM as a refocused, determined, confident company.

However, he is intrigued by talk that PowerAde has cooked up a risqué ad to lighten the gloom, saying that it would be a bold move given the fuss caused by Janet Jackson’s “wardrobe malfunction” in 2004, which ensured that subsequent Super Bowls have been “about as titillating as reading Newsweek”.