Today James Scully, J Crew’s CFO, to trumpets the beginning of the brand’s international roll out. It began two weeks ago in Toronto with the opening a stand-alone store in Canada, and the launch of Canadian e-tail. Mr Scully said the company was “really pleased with the results in customer feedback so far.” Interesting, that. As far as I knew – and I was in Canada, outside of Toronto, for the last two weeks — the story all over the Globe & Mail was of how irate J Crew’s loyal Canadian customers were because when the store opened prices were up to 50% higher than they were in NYC. Guess that’s feedback, of a kind.
© The Financial Times Ltd 2015 FT and 'Financial Times' are trademarks of The Financial Times Ltd.