One of the more astonishing success stories of the past century has been the evolution of luxury retailing, from small-scale family firms to an international, multi-billion dollar industry. In the process, the family names of the men and women responsible for this transformation – among them Armani, Chanel, Dior, Givenchy, Lauren and Missoni – have become more familiar as brands than as individuals. Yet, as the modern industry struggles to reconcile its artisanal heritage with today’s public offerings and quarterly reports, it is the personal, family connection that bridges the gap. Read more