We have launched a brand new interactive personal finance page, where you can find top tips, beginners’ guides and advice across the whole sector. From tips on the best way to sell your home, to guides to help you check and improve your credit scores, Money Matters will cover the topics from your perspective.
We’ll also have live Q&As with experts and audio interview podcasts linked to the latest news stories.
You can read and comment on the latest Money Matters blog posts, and we are also adding the newspaper columns to this page so you can also comment on these columns each week. Don’t worry – you will still be able to view or search for previous posts on this page.
Finally! The government has put in place new rules to protect energy consumers from doorstep salesman.
From today energy suppliers will need to provide customers with written estimates before any direct sales are concluded. The idea is that if customers have a written quote they should be able to compare the price they are being offered with their current deal more easily.
The move comes in response to Ofgem’s Energy Supply Probe after research found that more than one in two people switching did so in response to contact with a salesperson. The survey found that many who switch on the doorstep inadvertently move to more expensive tariffs perhaps because they are misled or unable to accurately compare tariffs.
I can well believe this after my own experiences switching provider. After realising the new deal was not going to save us money I tried to cancel the transfer but was told it would take 6 weeks to move back to my old provider (although it had taken just days to make the first switch). We transferred back in the end but it took alot of time and involved a great deal of hassle.