Daily Archives: June 30, 2007

Chris Nuttall

Apple_corte_madera I counted exactly 99 people in the queue in front of me when I arrived outside the Apple store in Corte Madera, California at around 7.15pm on Friday. There were more queuing inside past security, while others were steadily emerging with their special iPhone bags, most of them carrying the maximum-allowed two.

I’m not a queue jumper but I did happen to meet John Paczkowski, who blogs at All Things Digital and was halfway along the line. He was only buying one and offered to get me mine. By 8pm, I too was walking away with an iPhone bag.

John had arrived at 6pm when they first went on sale, finding a much longer line. But the Apple operation was impressive, buyers were processed quickly with no need to activate the phone instore and emails being sent out rather than paper receipts issued.

It was so organised and there were enough iPhones in stock to make anyone who had been queuing long before 6pm look foolish. The profiteers may feel even more so if the iPhone fails to sell out and they are unable to double their money selling theirs on eBay.

The iPhone comes in a stylish black box, the kind you expect to open and find a Fabergé egg nestling inside. Everything about the packaging oozes class, matching the phone it encases. You feel you are holding a thing of beauty: sleek, black and silver, a heft to it that lends substance and a display that lights up to reveal an interface unmatched by any other handheld device, let alone cellphones.

Activating it was a cinch online once I had downloaded the latest version of iTunes. It also synced right off the bat with my iTunes library and allowed me to import contacts and diary items from Outlook and bookmarks from Internet Explorer.

The iPhone likes to be stroked. A lot. This is probably a feature intended to engender pet-like attachment from its owner. Apple could have made it purr, but that could have made it too Furbie like. You stroke the iPhone to unlock, scroll through lists and flick through photo slideshows and iTunes record sleeves.

My first impression is that this is a design statement and entertainment device rather than a useful business tool I would carry around for work. Too much functionality is hidden for the sake of clean design in both the interface and the number of buttons available. The Edge network is painfully slow for web browsing, I find the keyboard far too small and practically impossible to use at the moment and I cannot imagine my IT department delivering company emails to me on this device.

Watching videos, listening to music and viewing photos is a dream though. My kids loved it, but could not figure out why this was the only phone they’d ever encountered without any games on it.

I’ve only had the iPhone a few hours, so these are first thoughts and there’s a first look on video below.

   

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Jerry Taylor, moments after he walked out the Apple store with the first iPhone bought in San Francisco.

Could a nascent backlash swamp Mark Zuckerberg’s dream of turning Facebook into the next big web plaftform?

Yesterday, Valleywag published a lengthy breakdown of some of the percevied faults of Facebook’s platform strategy, at least in its current form. They include tiddly applications, unreliable servers, and, perhaps most importantly, concerns about Facebook changing the rules on developers in the middle of the game.

This last concern stems from the company’s decision to restrict the number of invitations users can send out to their friends to advertise a newly-downloaded widget. Although the move was taken to prevent rogue developers from spamming users with application invites, some programmers are saying it has made it difficult for newer applications to get noticed.

Now that Facebook has changed the rules around invites, some developers are concerned it might intervene elsewhere. As one entrepreneur put it:

Say you have 10 million active users of a Facebook app that is making tons of money. If Facebook decides they want that money, they can make their app the default. On the web, you’re never that vulnerable. Facebook may or may not ever try to crush successful applications, but from an acquisition or investment perspective, that risk is definitely going to have to be figured in.

This is the dilemma that software developers faced for years when dealing with Microsoft.

Whether or not Facebook pulls such shenanigans on its developers is irrelevant. The risk that it could happen is what counts. In the end, this is probably not a dealbreaker. But as long as Facebook continues to work on its own apps, it’s a risk outside developers and their investors will have to keep in mind.

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Richard Waters, Chris Nuttall and April Dembosky in the FT's San Francisco bureau share their views - plus tech insights from Tim Bradshaw and Maija Palmer in London and Robin Kwong in Taipei.



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Contact the FT Tech Hub team: richard.waters@ft.com, chris.nuttall@ft.com, april.dembosky@ft.com, maija.palmer@ft.com, robin.kwong@ft.com and tim.bradshaw@ft.com.

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