Daily Archives: February 29, 2008

Chris Nuttall

Windows Vista Capable logoMicrosoft and Intel have been in such a lockstep for so long in their promotion of the Windows operating system powered by x86 microprocessors that they have earned the moniker Wintel.

But when does such co-operation reach inappropriate levels?

One among a series of internal Microsoft emails, unsealed by a federal judge in a case alleging PCs labelled “Vista Capable” could not fully run its latest operating system, suggests a line may have been crossed.

In the email, dated February 26 last year, John Kalkman, a general manager handling relations with PC makers, answered why PCs using Intel’s 915 graphics chipset were allowed in 2006 to have “Vista capable” logos, when they could not run advanced features such as Vista’s 3D “Aero” interface:

“In the end, we lowered the requirement [for Vista capability] to help Intel make their quarterly earnings so they could continue to sell motherboards with the 915 graphics embedded,” he wrote.

Another Microsoft employee, Mike Ybarra, says in a 2006 email that the decision to lower the graphics requirements for the “Vista capable” logo was a mistake:

“We are caving to Intel…we are really burning HP…we are allowing Intel to drive our consumer experience,” he wrote.

Intel did have a tough year in 2006, prior to Vista going on sale at the beginning of 2007, but a company spokesman has strongly denied that Mr Kalkman could have had any knowledge of its internal financial forecasts related to chipsets and motherboards.

In another email, first reported by the Seattle Post-Intelligencer, Steven Sinofsky, the head of Windows, writes:

“Intel has the biggest challenge. Their “945″ chipset which is the baseline Vista set “barely” works right now and is very broadly used. The “915″ chipset which is not Aero capable is in a huge number of laptops and was tagged as “Vista Capable” but not Vista Premium. I don’t know if this was a good call.”

Microsoft’s response to the content of the emails is that they “reflect part of an active discussion about how best to implement the Windows Vista Capable program.” The programme was introduced in April 2006 to maintain the sales momentum of Windows XP PCs while escalating the “buzz” for the forthcoming Vista.

The class-action lawsuit alleges consumers were misled by the programme into thinking they were buying PCs that could be upgraded to the new operating system and run all of Vista’s key features. The emails reveal that retailers themselves had qualms about Microsoft lowering the technical requirements for its logo.

Microsoft could perhaps have avoided any legal action if it had taken Wal-Mart’s advice, contained in this internal memo from a Microsoft employee:

“[Wal-Mart is] extremely disappointed in the fact that the standards were lowered and feel like customer confusion will ensue. They would like to see Microsoft reconsider the program and allow for the use of 2 different logos; one that is strictly a Windows Vista Home Basic Capable [the barebones version of Vista], and the other Windows Vista Capable.”

Maija Palmer

The dusty world of technical standards setting is full of excitement and intrigue again as 120 delegates from 37 countries convene in Geneva to discuss whether to accept Microsoft’s new Open Office XML software as an international open standard under the International Standards Organisation.

Standard-setting does not normally arouse much interest. It’s usually a group of five or six engineers in a small room voting on an incremental modification to a piece of code few people are even aware exists. But this time the stakes are high – especially for Microsoft, which could stand to lose out on a great deal of business if it does not get the ISO seal of approval.

Many governments, particularly in Europe, are starting to mandate their departments use open standard. Without ISO certification, Microsoft may find it harder to get its software on the procurement list.

Its hard to say exactly how much they might stand to lose. Some governments may not mind lack of ISO approval. Denmark, for example, said this week that its public sector purchasing would not be affected by the result. However, the Danish government may face a legal challenge over this. Certainly, it is fair to say lack of the ISO rubber stamp will make life harder.

Discussions in Geneva, have therefore been tense. Microsoft failed to get enough votes in the previous ballot September.

It has now had a week in Geneva to try to resolve 1100 issues raised about the OOXML standard. It needs to get around 5 countries that are part of the ISO voting process to change their minds to get the standard through. The final vote is at the end of March.

Its impossible to call the result. Ironically enough, this discussion on open standards is happening entirely behind closed doors. The delegates have been instructed not to reveal anything about the proceedings. If they take photographs of anyone in the meetings, they could be sued. This appears an attempt to prevent a reprise of the frantic scenes around the September vote, when both Microsoft and the ODF-camp, representing a rival open standard, hurled accusations of vote-rigging at each other.

Bits and pieces are trickling out on blogs, however, such as one from one of the Malaysian delegates. By the sounds of things, things are as tense as in September, with Microsoft representatives posted in Geneva hotel lobbies to schmooze delegates. Microsoft officially says they are there to provide technical assistance.

The other side has also brought its luminaries, with Vint Cerf, early internt pioneer and now Google employee, and Bob Sutor, IBM’s champion for the ODF format, in town to expound the virtues of open source software. Google has been unable to resist taking a swipe at Microsoft on its official blog.

Clearly a huge amount of energy is being expended on all of this. The battle may be taking place under the auspices of a rather bureaucratic standard setting body, but make no mistake – this is war.

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Richard Waters, Chris Nuttall and April Dembosky in the FT's San Francisco bureau share their views - plus tech insights from Tim Bradshaw and Maija Palmer in London and Robin Kwong in Taipei.



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Contact the FT Tech Hub team: richard.waters@ft.com, chris.nuttall@ft.com, april.dembosky@ft.com, maija.palmer@ft.com, robin.kwong@ft.com and tim.bradshaw@ft.com.

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