Monthly Archives: May 2008

Chris Nuttall

Dell netbookWhile Mac addicts have Steve Jobs and a new iPhone to look forward to at Apple’s Worldwide Developer Conference in San Francisco on June 9, PC fans can salivate over hundreds of new products to be unveiled at Computex in Taiwan next week.

“Computex is kind of the world’s number-one hardware geek fest,” Sean Maloney, Intel executive vice president, told me before flying off for his opening keynote speech at the show.

Intel’s low-power Atom microprocessor is expected to feature in dozens of new small-format notebooks, known as netbooks, at the show.

The category has developed quite a buzz. Michael Dell was spotted this week toting a new Dell netbook that could turn up at Computex and excitement increased when pictures of a new Acer netbook appeared on the web.

Asustek, which started the craze with its best-selling eee netbook, is expected to show an updated version with Atom inside.

Jerry Shen, Asustek chief executive, told the FT last month he expected a severe shortage of Atom processors due to the level of demand from netbook makers following Asustek’s lead.

Mr Maloney admitted Intel had received more orders than expected for Atom:

“We’re ramping it strongly and are still catching up with the demand,” he said.

“In the next six to eight weeks, it’s still going to be [in] pretty short [supply], but I don’t expect that to last long.”

Chris Nuttall

Barack ObamaGoogle may be among the top ten donors to Barack Obama’s presidential election campaign, but it has received around 10 times its contribution back from the Illinois senator in advertising on its properties in the first quarter.

Federal Election Commission data compiled by ClickZ‘s interactive marketing research network shows the Obama campaign spent $2.94m between January and March on Google ads.

The figure represents 86 per cent of Obama’s total estimated online ad spend of $3.4m in the first quarter.

Yahoo and Microsoft picked up the bulk of the remaining revenues, while Facebook received a measly $26,000.

Google’s lobbying arm and employees have contributed $309,000 to the Obama campaign to date, according to the Center for Responsive Politics, making it the eighth largest donor.

Microsoft is the only other tech company in the Top 20, contributing $209,000.

Richard Waters

If imitation is the sincerest form of flattery, Apple’s iPhone developers must be basking in the reflected glory right about now.

Google showed off its rival Android mobile user interface at its annual developer conference in San Francisco today. A flick of the finger scrolls between pages on the mobile browser or drags items around the screen – just like the iPhone. To enlarge elements on a web page to make them easier to view, Google introduces a small magnification pane that can be dragged around by touch. All very nice – though the interface lacked the classic simplicity of the iPhone and there was no talk of when Android-powered handsets will actually hit the market.

Multi-Touch in Windows 7
That followed Microsoft’s demo the night before of the multi-touch UI it is planning for the next version of Windows. With two fingers, you can move images around a screen or enlarge them – or you could, if the software was available (after Bill Gates had suggested that a post-Vista Windows might come sooner than expected, Microsoft execs have been back on script this week with a promise of “no later than early 2010.”)

History also suggests that Microsoft is not a pioneer when it comes to user interfaces (this official blog post on the next Windows interface of course skips the fact that Apple was first out with a graphical UI, and who can forget the Tablet PC, which was personally championed by Gates?)

The best that can be said for the latest Google and Microsoft showings: very nice, but it’s not Apple, and it’s not available now. All of which means that when Steve Jobs returns to the stage for Apple’s developer conference on June 9th – where among other things he is expected to show off version 2.0 of the iPhone software – he will have the floor to himself.

Richard Waters

max-levchin.jpg“This is the perfect time to start a company.”

At least that is what Max Levchin had to say when I dropped by to see him in Slide‘s SoMa office last week. But isn’t creating an internet company at the tail-end of the last start-up boom a disastrous idea?

This is Levchin’s reasoning. Members of the last crop of start-ups – many of them Web 2.0 companies created two-three years ago – are fast approaching their date with destiny. A slowing US economy and worsening financing environment will force those that haven’t already proven they can make money to consider a sale (we reported at greater length today on the general scarcity of revenue in Web 2.0 land and the slow start to the much-hyped “widget economy”.)

When that happens, Levchin hopes to be around to pick up the pieces. He says it was a hunch about the economic slowdown that prompted him to raise a pile of cash at the end of last year as a “warchest” for the tough times ahead. (He won’t comment on the details, but a reliable source says Slide got $50m, putting an eye-popping valuation on the widget-maker of $500m.)

The acquisition game makes sense. Slide is still early in trying to find ways to make money from its widgets, but one that Levchin says is starting to work is the use of corporate sponsorship on SuperPoke: next time you get an urge to throw a sheep at a friend on Facebook, why not send a promotion for Pimms instead? (OK, that one doesn’t sound like it would work, but you get the idea.) SuperPoke wasn’t Slide’s idea: it was started by three young developers in Seattle but Levchin bought it when he realised last summer that it was starting to take off.

And that is apparently why it’s time to think about starting a company again. By the time the coming shake-out is over, a whole new generation will be starting to find its feet. As they say in Silicon Valley: the best time to start a new business is when things turn down.

Richard Waters

black-box.jpgGoogle understands that it has a big transparency problem. That much is clear from a blog posting today by Udi Manber, the engineer in charge of its search quality. The problem is, there is very little the company can do about it.

The problem stems from the “black box” nature of its search ranking algorithms. No one knows why some websites come out higher than others in response to certain queries, and the methodology is always changing. That creates headaches for anyone who relies to any significant degree on traffic from Google (i.e., just about every business on the Web.)

Requests for more clarity about how the company arrives at its rankings have always been brushed off with a curt “no comment”: Googlers simply say that giving any of their tricks away would help people game its system.

So it’s highly revealing that Manber felt compelled to write. He rehearses the old line about the need for secrecy, then says:

But being completely secretive isn’t ideal, and this blog post is part of a renewed effort to open up a bit more than we have in the past. We will try to periodically tell you about new things, explain old things, give advice, spread news, and engage in conversations.

“Conversations”? Google? That would really be a culture change.

The trouble is, Manber has little to say other than platitudes. He promises a peek inside Google’s “black box” but gives nothing much away.

This brings to mind something that Harvard professor Viktor Mayer-Schoenberger had to say at the FT’s digital media conference in London earlier this year. He argued that there are two possible futures for Google. In one, a stronger competitor emerges in search. In the other, an unchallenged Google comes under the sway of regulators who feel compelled to act to protect the many Web citizens who are forced to rely on its opaque rankings.

Manber’s blog post is a clear sign that Google understands the risks of being seen as an internet monopolist that has no one to answer to. Whether he can change that perception is doubtful.

Chris Nuttall

Netflix player by RokuNetflix has taken a second step towards weaning its customers off the red-envelope delivery of their DVDs with its introduction of the Netflix Player by Roku.

The first step was its “instant watching” capability over a PC introduced in January last year. Subscribers could watch an hour’s worth of online video for every dollar they paid in their monthly subscription for at-home DVDs.

This January, instant watching became unlimited, with access to 6,000 movies and TV shows.

With the launch of the Roku set-top box today, the equivalent of around 10,000 DVDs are now available online for no extra charge and can be delivered direct to the TV.

It seems like a great deal for the one-time $100 cost of the box, although analysts are adamant that Netflix will have to introduce charges at some point for internet-delivered movies.

That would depend on how fast its customers migrate to the new form of delivery. It is a pace Netflix needs to see quicken to combat the threat from cable, telcos and the likes of Apple, who can achieve greater efficiencies and undercut it through digital delivery.

Netflix currently ships around 2m DVDs a day to its 8m members using 50 distribution centres around the  US.

A delicate balancing act is required to prevent its revenues being cannibalised. As a Netflix subscriber, I could cut my three-dvds-at-a-time $16.99 monthly plan to one-at-a-time at $8.99 and still be able to watch as many movies as I wanted through the box.

Netflix discourages this by limiting choice – 10,000 is only around 10 per cent of its total library of more than 100,000 titles and most newly-released DVDs are not available through the box.

Netflix is slowly easing up on those limits to make online delivery more appealing and encourage a gradual switch – a few more recent movies are now being added such as The Orphanage, La Vie En Rose and Before The Devil Knows You’re Dead to the online list.

The other flaw in Netflix’s offering is the lack of high-definition. Its DVD rental service suffers similar problems with Blu-ray movie requests usually listed as “long wait”. The Roku box is HD-ready though for when Netflix is ready to upgrade and match some of its competitors.

That could come soon, with Netflix-enabled players expected from LG and other manufacturers in the second half of the year.

Chris Nuttall

Wii Fit launchNintendo has another hit on its hands judging by the sold-out signs on Amazon.com and Walmart.com for its Wii Balance Board accessory, released in the US on Monday.

The company’s big launch event for the $90 board, which resembles a set of bathroom scales, was a demonstration in New York’s Central Park where passers-by including businessmen (pictured) were invited to try a workout with the included Wii Fit software.

My own family demo’d it at the weekend. The software allowed us to build individual profiles and avatars and have our Body Mass Index calculated. We were given a fitness age that was around 12-15 years older than our actual ages and then were able to set targets to lose weight, increase fitness and achieve a more youthful rating.

Wii Fit has plenty of activities to help, including yoga, aerobics, tightrope-walking, hula-hoop twirling, jogging, soccer and snowboarding as users shift their balance to control the games.

It is fun to use, healthier activity than most other video games and is likely to widen the demographic of gamers, just as the Wii itself has done with its motion-sensing controller.

Owners of the PlayStation 3 can exercise their larynxes from Tuesday with the US release of the Sony SingStar karaoke software and microphone accessories.

Sony is promising Blu-Ray HD music videos with this version and the ability to download hundreds of songs from the PS3 store.

Both Wii Fit and SingStar are coming to potentially their biggest market six months later than releases elsewhere. The balance board and Wii Fit were developed in Japan, introduced there in December and have already sold more than 2m copies. SingStar was developed at Sony’s London Studio and was released in the UK in December, although the US version has minor upgrades such as a new Harmony Duet mode – a particularly difficult challenge for caterwauling karaoke couples.

Richard Waters

fireworks.jpgThere was a distinct lack of fireworks at the ”factory tour” that Google put on today to show off its search prowess. More than anything else, what came across (and what always comes across when Google engineers take the stage) is that making search work really well is difficult.

Most of the time was taken up with incremental improvements in two of the most promising areas: local search and “universal” search. These are not new, but they have the potential to greatly enhance the relevance and range of material returned by regular Web searches.

When I had a moment to talk to Marissa Mayer, vice president of search products and user experience, she concurred that most advances in quality are largely invisible to the average user, though an occasional eye-grabbing feature – such as the video links returned in universal search results – are more noticeable.

According to Mayer, around 30 per cent of Google’s search results presently fall into the “universal” category (meaning that they draw on a search of seven different sources – videos, maps, news, books, images, products and blogs.) That proportion will grow as Google works out how to return relevant blended results from these different sources for more types of query, she added.

Universal search has been talked of as the Holy Grail of the business, drawing on all types and sources of information to deliver the most relevant result. Yet to judge from what Mayer says, the real “killer app” of universal search has yet to be seen. This will come from extending search to social networks and drawing in information that is deeply personal to the user and their network of friends and contacts.

Footnote: What fireworks there were today came with the formal  launch of Google Health, a service for storing personal health records online (limited for now to the US.) This is a project that has attracted an inordinate amount of attention in the time it has been under development, but it is still hard to see it as a mainstream service for some time. Few health records exist in digital form, and while it sounds a nice idea in principle, there seem to be few incentives for now for most doctors or patients to change their behaviour.

Chris Nuttall

FirefoxTabbed browsing, introduced in Mozilla’s original Firefox in 2004, has changed the surfing habits of a generation of users and the “Awesome Bar”, a feature in Firefox 3, could do the same.

Mozilla signalled it was close to a June launch for Version 3.0 on Monday, with the posting of Release Candidate 1, and Mike Schroepfer, head of engineering, and Mike Beltzner, director of user experience, gave us a demo of all the new features last week.

The “Awesome Bar”, as its nickname suggests, has attracted the most approval from beta testers. It’s the same location bar where you type in the url of a website, but Mozilla has empowered it to also act as a search bar for your web history.

Typing in “open”, for example, could drop down a box listing sites previously visited about open source, based on the word being found in the page title or site address. Sites can also be tagged by users, so ones with “music” tags would come up whenever “music” is typed in the bar.

The thinking is that users’ main interests are reflected in their browsing and bookmark history and this is the fastest way for them to recall where they want to go.

The location bar also has a star icon next to the web addresses now, and one click on it saves the site as a bookmark.
The Download, Password and Add-ons managers have also been improved, pages can now be zoomed in and out and security has been stepped up.

Mozilla claims Firefox’s Gecko 1.9 engine makes the browser two to three times faster than Firefox 2 and renders images and text better.

Mr Schroepfer said Firefox currently has 175m users worldwide and an 18 per cent market share in the browser category still dominated by Microsoft’s Internet Explorer.

As an open-source venture, Mozilla’s 150 staff worldwide also depend on the code contributions of 500 outside programmers and beta testing of its nightly “builds” by 20,000 people. The company makes money from Google, Yahoo, eBay, Amazon and others paying to be an option in its search box. Last October, it reported around $66m in revenues for 2006, up 25 per cent on the previous year.

Other Mozilla projects include Prism – the ability to make sites such as Google Mail behave like desktop applications, launched with their own icons – and Fennec, a web browser for mobile phones that uses the same engine as Firefox 3.

Richard Waters

marissa-mayer.jpgDown at the Googleplex in Mountain View this morning to hear Google’s Marissa Mayer (pictured) talk about the state of search.

You have to feel for Bill Gates and Kevin Johnson, the man with the unenviable job of trying to prove that Microsoft can at least play on the same field as Google. Gates is scheduled to present Microsoft’s latest advances in search this Wednesday at an event that the company has been touting heavily. Johnson, in an email to employees yesterday, promised big news:

We will be announcing a major new initiative that our search teams have been driving. We are getting better and better with our core algorithmic search, and at the same time, we are investing to differentiate in vertical experiences and to disrupt the current model.

So there looks like more than a touch of competitive rivalry in Google’s last-minute decision to throw a “Factory Tour” to talk about the latest and greatest ideas from its own search business (more on that later as the day unfolds.)

This was Johnson’s admission in an email to Microsoft employees on Sunday:

 The fact is that we are not where we want to be in this business yet and we’ve been in this position longer than we’d like.

With Microsoft making new overtures to Yahoo over the weekend and Google strutting its stuff so publicly, it’s hard to see what Gates can possibly do this week to convince the world that Microsoft can truly succeed under its own steam in this business.

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Richard Waters, Chris Nuttall and April Dembosky in the FT's San Francisco bureau share their views - plus tech insights from Tim Bradshaw and Maija Palmer in London and Robin Kwong in Taipei.



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Contact the FT Tech Hub team: richard.waters@ft.com, chris.nuttall@ft.com, april.dembosky@ft.com, maija.palmer@ft.com, robin.kwong@ft.com and tim.bradshaw@ft.com.

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