The lesson from Amazon’s book deletion

Amazon’s woeful decision to delete unauthorised copies of 1984 and Animal Farm from its customers’ Kindles hammers home an uncomfortable lesson.

The idea that you can “own” digital data, in the same sense that you can own a book, was always suspect. But at least some forms of digital media have conveyed many of the attributes of ownership. With local storage, the bits have been delivered onto a device that you can unplug and put in your pocket. The information, at that point, is “yours”.

Unless the device in question is a Kindle. Once connected to Sprint’s Whispernet (now that’s a name George Orwell would have appreciated) Amazon can (and did) reach in and delete it.

New internet media platforms like this raise a dilemna. Their owners have the power to control information on the client. So if they have a legal responsibility to remove data from their systems – say, after receiving a take-down notice under the DMCA – failing to expunge it may expose them to liability.

That seems to be the conclusion Amazon came to. The outcry this has caused has now led it to promise to be less intrusive in future, though it has failed to say how it will act the next time around.

Operating systems designed for the Web, like Chrome OS, take this further. With no local storage, nothing can ever be owned, only rented.

The implications of this for free political discourse are disconcerting. But there’s one easy way around the problem: just download to a PC, then hit the Print button.

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Richard Waters, Chris Nuttall and April Dembosky in the FT's San Francisco bureau share their views - plus tech insights from Tim Bradshaw and Maija Palmer in London and Robin Kwong in Taipei.



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