Daily Archives: August 1, 2009

David Gelles

Amazon.com was taken to task earlier this month after it deleted unauthorised copies of George Orwell’s 1984 and Animal Farm, with critics accusing the leader in the e-book industry of Big Brotherish behaviour.

Amazon eventually gave the affected customers refunds, and chief executive Jeff Bezos apologised for the episode, calling it “stupid, thoughtless, and painfully out of line with our principles.”  But the damage to Amazon’s reputation had already been done.

Now the incident has sparked a lawsuit.