Could some corporate twitter feeds – shock and horror – not be as popular with real people as they appear? New research published on Friday by a professor at Milan’s IULM University suggests that may well be the case, writes Eric Sylvers in Milan.
Marco Camisani Calzolari, a professor of corporate communications and digital languages, has examined the Twitter followers of 39 companies with major consumer brands, including DellOutlet, Starbucks, and Blackberry, and tried to determine which followers are likely humans and which are likely bots, or fake accounts. Read more


Richard Waters
Chris Nuttall
Maija Palmer
Robin Kwong
Tim Bradshaw