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There is an empathy gap in technology development. In the analytic, data-driven world of Silicon Valley, emotions often do not get factored into the latest product design.

This comes down to the way engineers and technicians think, says Anthony Jack, the director of the mind, brain, and consciousness lab at Case Western Reserve University in Cleveland, Ohio. The more people exercise the analytic functions of their brains, the less empathetic they become. Likewise, when we empathise, we turn off the analytic function of the brain.

“There is a cognitive tension between these two different types of understanding,” he said. Read more

Interesting commentary from around the Web on the tech story that made headlines this week.

This week Mark Zuckerberg took the wraps off Graph Search, Facebook’s revamped search engine that allows users to search through their social connections. The unveiling of the feature triggered a wave of discussion from tech commentators over whether the social network can add a new revenue stream by going after Google’s large slice of the search cake. Read more

It’s not what you get out of it that matters, it’s what you put in.

That is the real significance of Facebook’s inelegantly named Graph Search, the new “social” search engine it unveiled this week. The company that probably already knows more about you than any other single business would now like you to divulge one other, extremely valuable thing: what you want.

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Chris Nuttall

We pick our highlights of the product unveilings, bringing you the essential news from the 2013 International CES in Las Vegas (January 6 -11).

What it is: More devices with Google TV

Key points: More set-top boxes and TV models will feature Google TV with Asus, Hisense and TCL joining the party and existing partners like LG, Vizio and Sony showing new products featuring the Google TV 3.0 platform. Partners will also be showing the latest apps, such as an improved YouTube experience, voice command capabilities and the “Send to TV” feature that allows video to be switched from an Android device to the bigger screen. Read more

Richard Waters

Victory on the main issue raised in the US anti-trust investigation of Google – the charge of search bias – is likely to remove any self-imposed limits the company has observed while under intense regulatory scrutiny over the past two years (Google’s own response, hinting at more aggressive competition to come, certainly suggested as much.)

Another consequence, noted by former FTC official David Balto: Any hopes that rivals had about riding on the back of regulatory action to bring their own private lawsuits have been dashed.

But in the area of patents, at least, the concession Google has made to end a US anti-trust investigation could have wider ramifications. Read more

What do a spat over the taxes that Google and Amazon pay in the UK and a multinational conference on the internet taking place in Dubai have in common?

On the face of it, not very much. But they are united by at least one thing: a growing awareness of the immense power – and profits – of some of the richest US technology companies. As many countries struggle with their own dire fiscal positions, this conspicuous success has become hard to ignore. Less friendly tax regimes and encroaching regulation are becoming a very real threat.

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Back of Google Nexus 10

Google’s latest addition to its hardware range, the Nexus 10, has landed. This time Google partnered with Samsung to produce an iPad-beating spec sheet and what they tout as the ‘highest resolution display in the world’. Priced at £319 in the UK and $399 in the US, could the Nexus 10 tempt Android holdouts? Read more

How far will Google go to head off the threat of long and damaging antitrust battles on both sides of the Atlantic – and how hard will regulators push to cramp its expansive style?

The answers to those questions should become clearer in the next few weeks, as the European Commission and the US Federal Trade Commission press the company for voluntary changes in its business model to end their antitrust investigations. Rivals want radical action, perhaps even extending to a break-up of Google into separate companies that handle search and other services. The likely outcome, though, is more minimalist.

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Richard Waters

There has been no shortage of calls recently for European regulators to drag Google’s controversial new data privacy policies into their anti-trust investigation of the company. But with settlement talks at an advanced stage, we hear this one isn’t going anywhere – at least, not in this round of Google v the EU. Read more

Google sign

It has taken Wall Street a long time to warm to Google’s second act.

This week, however, stock market investors have finally thrown aside some of their wariness. By pushing the search company’s shares to their first record high in almost five years, they delivered a vote of confidence in the new, more diversified advertising business that has become the basis for Google’s latest surge of growth – while also giving an implicit thumbs-down to Facebook, whose short-term chances of putting Google in the shade, at least in business terms, have receded sharply.

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