A list of hacked private data belonging to 537 customers, posted anonymously on the internet on Friday led Dutch telecoms company KPN to shut down email access for two million clients for two days while it reinforced security, writes Matt Steinglass in Amsterdam.
But it soon turned out that the hacked data didn’t come from KPN at all; it came from an online baby-products store called Baby-Dump (baby-dump.nl).
“Don’t panic” – the words on the cover of the Hitchhiker’s Guide to the Galaxy – should also be emblazoned on the front page of the EU telecoms package, which was voted through on Tuesday.
This update on European telecoms and internet legislation has been highly controversial. Profound division on issues, such as whether persistent illegal downloaders can have their internet access cut off, had already delayed its passage by several months.
Then, in the few weeks run-up to its approval, a new panic emerged: Would the new laws force companies to completely change the way they use internet cookies? Read more
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Richard Waters, Chris Nuttall, April Dembosky and Tim Bradshaw in the FT's San Francisco bureau share their views - plus tech insights from Maija Palmer and Robin Kwong in London and Sarah Mishkin in Taipei.
Richard Waters has headed the FT's San Francisco bureau since 2002 and covers Google and Microsoft, among other things. A former New York bureau chief for the FT, he is intrigued by Silicon Valley's unique financial and business culture, and is looking forward to covering his second Tech Bust.
Chris Nuttall has been online and messing around with computers for more than 20 years and since 2004 has reported from the FT's San Francisco bureau on semiconductors, video games, consumer electronics and all things interwebby.
Maija Palmer has been writing about technology for the FT since 1999 and is fascinated by cybercrime, privacy and all the other issues of the information society. Based in London, she covers European tech companies and hopes that they won't all get acquired by American rivals.
Robin Kwong is the FT's technology, media and telecoms page editor in London. Formerly he was the Taipei correspondent and wrote about the companies that manufacture the vast majority of the world's computers and gadgets. He is interested in the intricacies of the technology supply chain and how China is increasingly changing the tech landscape.
Tim Bradshaw is the FT's digital media correspondent, and has just moved from London to join our team in San Francisco. He has covered start-ups such as Twitter and Spotify, as well as the online ambitions of more established media companies, such as the BBC iPlayer. He also covers the advertising, marketing and video-game industries. Tim has been writing about technology, business and finance since 2003.