IPSA put up signs telling MPs to be more pleasant to staff

Abuse of staff will not be tolerated“. A familiar sign at railway and underground stations; but not at the Houses of Parliament – until now.

There have been so many ill-tempered and unpleasant verbal altercations between MPs and staff at IPSA, their new expenses body, that the latter had to resort to warning members to behave. Bear in mind that many of those working at the authority are young civil servants in their 20s who are only recently out of university. Some of these have been left “close to tears” by MPs’ behaviour.

Some of IPSA’s new rules do seem unfair; for example the fact that it will only pay for 85 per cent of MPs’ work calls. But the way in which it reimburses expenses is not particularly draconian.

The new system functions like those in most private companies; you go online, click a few buttons and fill in various lines with your expenditure. Tedious, but not rocket science. The computer will automatically prevent MPs from making claims that overstep the limits. They will then – once the system is up and running on June 23 – receive a weekly payment.

Yet around 70 MPs are still resisting IPSA’s demands for them to attend a compulsory 15-minute course to learn how to do this and get their access key. Feelings are running high.

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Jim Pickard joined the lobby team in January 2008. He has been at the Financial Times since 1999 as a regional correspondent, assistant UK news editor and property correspondent.

Kiran Stacey is an FT political correspondent, having joined the lobby in 2011. He started at the FT as a graduate trainee in 2008, working on desks including UK companies and US equity markets before taking over the FT's Energy Source blog.

Contributors

Elizabeth Rigby, the FT's chief political correspondent, joined the lobby team in September 2010. Elizabeth has worked at the FT for more than a decade and was most recently its consumer industries editor.

Helen Warrell is the FT's UK reporter, covering home affairs, crime and policing. She joined the FT in 2008 and has spent time as a reporter in the Brussels bureau and more recently, editing the paper's Asia coverage on the world news desk.

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